Our client is a global IT services provider within the finance industry. Due to continued success, they are seeking a ServiceNow Architect & Team Leader to join their fantastic team in Zurich, Switzerland
Manage the constant progression and extension of the company’s ServiceNow ITSM Portal.
- Lead the conception, definition, design & implementation of processes for the ServiceNow tool.
- Technical and functional training to internal stakeholders on the architecture and capabilities of the ITSM solution.
- Lead and support internal and external project members (consultants, developers).
- External service provider partner management.
- 5+ years’ experience on IT service management projects.
- Experience with implementing ServiceNow.
- Very good communication skills and high customer orientation combined with great commitment, resilience and teamwork.
- Fluent English written & oral skills are essential.
Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.