Latest Jobs
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ServiceNow
ServiceNow Solution Architect
Hamburg
ServiceNow Solution Architect Company: Our client, a leading provider of health management and billing technology is looking for an energetic ServiceNow Solutions Architect. The ServiceNow Solutions Architect will be part of the Enterprise Solutions Team, participating in all assigned activities required to support the company’s employees and business operations using the ServiceNow platform and Microsoft Automation tools. Key role responsibilities: Develop, Design and implement new ServiceNow functionality using business rules, workflows, UI policies, ACL’s, and other platform components. Provide innovative solutions to business requirements. Work with a team and independently, with minimal supervision. Required skills and qualifications: Advanced Experience working with the ITSM module in ServiceNow, including creating workflows, business rules, and integrations with 3rd party systems. Developing system integrations and process automation within the ServiceNow instance and other Information Services applications. Experience managing tables, relationships, and metadata in ServiceNow Familiarity with development best practices including standard SDLC methodologies. PowerShell and/or Java scripting Ability to develop quality documentation that clearly articulate solutions and the ability to perform demonstrations Performed version upgrades and patching. Interpersonal skills including the ability to collaborate effectively. Ability to stay on schedule and produce results in a timely manner. Preferred: Experience with ServiceNow GRC Module. 3rd party software integrations with ServiceNow using SOAP & REST. Implemented ServiceNow in an organization. Solid SQL Query experience. Experience Creating Custom Applications. Advanced PowerShell and/or Java scripting. ServiceNow Performance analytics and advanced reporting expertise. Ability to manage tables, relationships, and metadata in ServiceNow ServiceNow Certifications and/or ITIL Certifications is a significant plus. University Degree, Microsoft Certification, or relevant work experience. www.staffhosteurope.com Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.
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ServiceNow
ServiceNow Solution Architect
Berlin
ServiceNow Solution Architect Company: Our client is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As one of the global leaders in the food service industry, they have a legacy of innovation and hard work that continues to drive them. Role: You will oversee engineering, architecture, planning, configuration of ServiceNow ITSM, Business Management, Financial, and Operations Management related to Incident, Change, Problem, Knowledge, Asset Management/CMDB, and Application Portfolio Management. Additional responsibilities include demand and capacity management for ServiceNow and Tools in scope as well as continuous improvement and innovation. This also includes the documentation and creation of cost models for financial forecasting. Desirable skills and qualifications: 4-year University degree in Computer Science, Computer Engineering, and postgraduate in business administration or MBA equivalent degree. At least 8 years’ experience in IT infrastructure and application configuration. 3+ years Information Technology team leadership experience 3+years IT project management Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels Experience presenting and speaking at the ServiceNow Knowledge global conference Experience with negotiating and leading business relationships Experience in working with, and leading, global virtual teams Experience leading global projects, working across multiple time zones and cultures Excellent facilitation and presentation skills. Cultural adaptability. Flexible and responsiveness to input. Proficient in all phases of the Application Development Lifecycle Certified ServiceNow System Administrator Certified ITIL V3 Foundation The successful incumbent in this position will have extensive knowledge and experience in ServiceNow, IT tools and a broad knowledge of IT business applications and infrastructure. Willingness to travel when needed (rarely) www.staffhosteurope.com Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.
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ServiceNow
ServiceNow Solution Architect
Munich
ServiceNow Solution Architect Company: As a member of our clients Delivery Services organisation, the ServiceNow Solution Architect position is a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The Solution Architect contributes to the structuring and implementation of solutions and takes overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform. Key Responsibilities: Assist the Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Serve as primary technical point-of-contact for projects and as the face of the development team to the customer Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices Understand customer requirements, translate to solutions, and communicate to clients Write/estimate Stories, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated Responsible for Sprint demos and delivery of additional development artefacts, documentation, and knowledge transfer activities if purchased by the client Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available Perform research into technology partner or other vendor solutions in context of client requirements for integration Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements Provide mentorship and guidance to other members of the team Desirable skills and qualifications: Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments 5+ years working on the ServiceNow platform ServiceNow Pre-Sales Accreditations in all product lines ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) ServiceNow Certified application Developer (CAD) preferred Knowledge of ITIL, minimum Foundation level, ideally higher. Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Experience implementing systems using the Agile/Scrum methodology Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational) Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Proven team player and team builder Ownership, accountability, and attention to detail in all work efforts Maturity, professionalism, and judgment; ability to excel with minimum supervision Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles. www.staffhosteurope.com Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.
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ServiceNow
ServiceNow Solution Architect
London
ServiceNow Solution Architect Company: One of the most exciting global consultancies is currently seeking a talented individual to join a highly regarded and dynamic team. This organisation is one of ServiceNow’s 'Global Strategic Partners'. Role: The business is looking to hire a client-facing consultant/solutions architect and you would be responsible for working on exciting and high-profile IT Service Management (ITSM) & Service Excellence transformations. This role could suit either someone with consulting experience or someone working for an end-user business with good knowledge of IT Service Management software. Experience from at least 3 projects with implementation / configuration of ServiceNow Ability and competence to act as technical project manager and solution architect for ServiceNow implementation projects Required skills: You can configure and implement ServiceNow. You are a manager who can take responsibility for a project and technical solution, as well as a group of people working with ServiceNow. You have experience that combines general consultancy skills as an advisor and a cutting-edge expertise in technology. You have a real interest in working at the intersection of IT and business. Experience from at least 3 projects with implementation / configuration of ServiceNow Ability and competence to act as technical project manager and solution architect for ServiceNow implementation projects Either Consulting experience or strong understanding of ITSM gained within an organisation for internal purposes. Fantastic salary and package on offer. www.staffhosteurope.com Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.
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ServiceNow
ServiceNow Solution Architect
Paris
ServiceNow Solution Architect Company: Our client is looking for an experienced consulting professional in the Service Management area to provide thought leadership and be accepted as a trusted advisor to our clients, enabling them to transform from traditional IT organisations towards Enterprise service-based organisations. Role: The solution architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, the solution architect has to be effective in fostering (executive level) relationships. Solution architects validate technical proposals, translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW) and in general support both sales and delivery. The architect must have a proven track record of managing projects through the entire project lifecycle from opportunity to successful delivery. This includes managing complex projects with multiple phases and many resources to a conclusion whilst maintaining and ensuring high customer satisfaction. The role requires both broad and deep technology knowledge and the capability to architect solutions by mapping customer business problems to end-to-end technology solutions. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong person who is resourceful and confident under high pressure. Skills and experience: The ideal candidate should have at least 3 years of experience with ServiceNow and service management (ITIL in general) within client environments. Demonstrated Consulting and delivery skills, especially in the Enterprise Service Management space (ServiceNow, IBM Tivoli, BMC, HP & CA). ServiceNow Systems Administrator certification required ITIL certification required Implementation Specialist certification beneficial but not essential Proven and demonstrated consulting experience (problem solver with attention to detail, resourcefulness Demonstrated ability to work and use SDLC/SCRUM as a delivery methodology Strong JavaScript skills and understanding Experience with Web Technologies like XML, HTML and Web Services. Knowledge of technical components such as LDAP, VPN and SSL Strong communication skills (active listener, think before acting, superb verbal and writing skills) Working with clients to assess current state of tools and processes and define approach to transition to service-based organization Strong exposure in selling consulting engagements (Tools or process) High level of motivation and commitment. Ability to operate and deliver independently without significant oversight. www.staffhosteurope.com Thank you for your interest in this opportunity. If your application is successful, we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours.
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